Customer Reviews

From 215 reviews
Marianne Boutsioulis
Marianne Boutsioulis

It's the second time we have used American Overhead Doors Inc. for repairs....This time it was because a wire snapped. They first asked if my car was trapped, which it fortunately wasn't. They had Griffin come the next day and he repaired …

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via Google
drumb001
drumb001

Everything went very smooth from the Initial contact to install , I highly recommend American Overhead Doors Inc . Shout out to Troy my installer who was friendly knowledgeable and professional 👍 Love my new Garage door openers

Response from business owner

Nice work Troy ! Thanks drumb001 for the great review.

via Google
Leo P
Leo P

The installer was very friendly courteous and professional. A pleasure to have your company service our doors. Thank you

Steven Wolfson
Steven Wolfson

Griffin was so nice, and efficient, gave me two new modules, and made sure they worked. Could not ask for better service.

Response from business owner

Thanks Steven. Brion is a great tech to have as part of our team !

via Google
Anita Z
Anita Z

Arrived on time, very courteous & knowledgeable. Happy to refer others to your company. Thank you

Daniel Gitlin
Daniel Gitlin

Griff came by and fixed the motherboard on a non-functional Liftmaster garage door opener. He also went over both the interior wall mounted button control and the outdoor PIN unit. Excellent service all around.

via Google
craig taft
craig taft

Danny the gentleman that installed 2 doors for us did a great quality job. American Overhead price was very fair and the new doors look great inside and out. Thank you.

Response from business owner

Danny is an amazing installer- just like all of our great customers as well !

via Google
Miss Angie At Rascals Gym
Miss Angie At Rascals Gym

Efficient, Covid conscious, good work and fair pricing!

via Google
Walsh Family
Walsh Family

Excellent scheduling and service. Polite and knowledgeable techs. Our go to company for anything garage door related.

via Google
Nicholas Corentin
Nicholas Corentin

They are great. Sometimes tough to get in touch with them, but I just showed up and got service. Great selection of items in stock. They special ordered me 2 low head room double tracks and they arrived when he said they would and for …

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via Google
Kathleen Wallace
Kathleen Wallace

I received an appointment the same day I called. The service man came at the stated time and gave an estimate of the cost before starting. He explained what he was going to do and completed the job in less than an hour. We are pleased that …

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via Google
Mike P
Mike P

...This outfit is head and shoulders the best over head door people in Middlesex...

Donald S
Donald S

. . . your service person did an excellent job. He was extremely responsible, polite and organized. Thank you and look forward to using you in the future!

Pat Long
Pat Long

Everyone was helpful and the repair job was great!

Response from business owner

Thanks Pat ! We have the best customers !

via Google
Andrew Adil
Andrew Adil

American Overhead Door is responsive & professional and they do wonderful work!

via Google
John McGlew
John McGlew

These folks were at our house within 48 hours. The problem was quickly determined to be a misalignment of the safety sensor. He was polite, honest and instilled trust in us. I’d highly recommend them and will look to them for our eventual…

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Response from business owner

John, Thanks for the great feedback! Glad we could help !

via Google
Anthony Denniston
Anthony Denniston

Great service, prompt and friendly

via Google
Steve G
Steve G

The installer did a good job. He was prompt efficient and friendly. Good job. Thank you

George Ross
George Ross

Very happy with results. All work was completed in a day. Technician (Danny) was well qualified and answered all my questions. Old door and material was taken away as promised. Area was broom swept upon completion.

Response from business owner

Thanks George !

via Google
Brittany Leyko
Brittany Leyko

Jason help put two beautiful garage doors on my house that were definitely needed. He did an amazing job super polite couldn't ask for a better experience. Thank you again

via Google
judy randazzo
judy randazzo

Middletown American Overhead Doors has the best technicians! Sam was exceptionally professional and really knew his stuff!! Five stars for Sam!

via Google
Rebecca Berube
Rebecca Berube

Griff was kind & helpful with our garage door opener & remote connections & was done in less than an hour!😊🤗Thank you, Griff!

Thanks, Sean, for your help over the phone!🙃🤗

via Facebook
Janet Linsey
Janet Linsey

Installer was prompt, installed the Genie screw drive opener well, and left the extra parts and packaging neat. Price was reasonable. Definitely recommend!

Response from business owner

Thanks Janet !

via Google
Stacie Kaye
Stacie Kaye

Quick response

Fair price

Fast work

Professional

Response from business owner

Thanks Stacie- we aim to please- and love great reviews !

via Google
PETER W
PETER W

Grif Did an excellent job and was very helpful answering several questions.

Nancy Traichel
Nancy Traichel

We are extremely pleased with every aspect of our experience with American Overhead Doors, from the courteous and knowledgeable salesman, to the way the company stayed in contact, to the efficient and professional installers. Our new doors …

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Response from business owner

We love reviews like this ! 33 years young- family owned and operated. Thanks Traichel family !

via Google
Ron A
Ron A

Sam was fantastic did a great job and very informative about taking care of my doors thanks

Johnson Family
Johnson Family

We are very happy with the service provided by American Overhead Doors. The repair person showed up on time, was friendly and knew his stuff. Our garage door opens perfectly now. Highly recommend them!

via Google
Thomas Zangari
Thomas Zangari

Excellent job by Griff. Fast and efficient. Thanks

Response from business owner

Thanks Thomas !

via Google
Patricia S
Patricia S

Everything went well. I can't remember the mans name that came yesterday but he had been at my home before. Very honest man. We like dealing with him. Very helpful.

Joel
Joel

Joel came by to our house . . . today and I just wanted you to know what an outstanding man he is. He was professional, articulated things clearly, polite.

Craig Kurker
Craig Kurker

Great service and great job. Nice to have someone who you can depend on. Thanks!

Response from business owner

Happy Holidays Craig !

via Google
Louis Lardizzone
Louis Lardizzone

Excellent service

Response from business owner

Have a great New Year Louis, thanks for the great review !

via Google
David Hoople
David Hoople

I’m selling a house and needed to service the garage doors which were really difficult to open. They have an old style spring system I assumed would need to be replaced. They could have easily sold me a whole new spring system but instead …

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via Facebook
Bruceski67
Bruceski67

I received same day service for an emergently trapped car. Garage door repair was quick and prompt, and the price was right. I always go to this company for garage door issues.

via Google
Allan S
Allan S

The tech was very courteous & knowledgeable. Did the job quickly & efficiently without trying to up sell unnecessary parts(unlike a previous company I had used one time, and I emphasize ONE time) I highly recommend and will use American …

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Andre Greco
Andre Greco

The technician was very friendly and knowledgeable and fixed the problem in a matter of minutes.

Response from business owner

The best technicians in the state !

via Google
Fred Misterka
Fred Misterka

Service was great! I chose to replace the opener and the technician’s suggestion was a huge improvement over the old version. Everything went so quickly, thanks so much!

Response from business owner

Thanks Fred !

via Google
Roger B
Roger B

very good SERVICE the services man also was a gentleman. thanks.

Ryan Howe
Ryan Howe

Aaron & Andrew were knowledgeable, efficient and trustworthy. They did a great job. Would highly recommend.

via Google
Ryan Howe
Ryan Howe

Aaron & Andrew were knowledgeable, efficient and trustworthy. They did a great job. Would highly recommend.

via Google
Mark Biestek
Mark Biestek

Very professional staff, a little glitche on scheduling no big deal.installer was very professional and answered any questions I had for him.

Response from business owner

Thanks for understanding the crazy schedule we are adapting with in these crazy times – we truly try to make up for any issues during scheduling ASAP- so thanks Mark. Glad we got everything resolved quickly.

via Google
Jane S
Jane S

I did check the door looks great all the wheels in the tracks and it was easy to lift. Good job

Jay A Grieder
Jay A Grieder

Called and they came the next day as planned and on time, nice job done. Thank you American Overhead Door

Response from business owner

Thanks for being a great customer Jay !

via Google
Jay A Grieder
Jay A Grieder

Called and they came the next day as planned and on time, nice job done. Thank you American Overhead Door

Response from business owner

Thanks for being a great customer Jay !

via Google
Lynn Robinson
Lynn Robinson

I have already recommended American Overhead to friends. The Clopay product Is beautiful and adds immediate value to my home. The process from start to finish was easy and efficient. Todd had samples of what I was interested in, making my…

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via Google
John Fahey
John Fahey

Could not have been happier with the service. The tech was attentive and after fixing the cable which was broken, took the rest of the time to reinforce our door which had started to cram. He did this without any prompting from me. Truly …

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via Google
Lynn Robinson
Lynn Robinson

I have already recommended American Overhead to friends. The Clopay product Is beautiful and adds immediate value to my home. The process from start to finish was easy and efficient. Todd had samples of what I was interested in, making my…

read more
via Google
John Fahey
John Fahey

Could not have been happier with the service. The tech was attentive and after fixing the cable which was broken, took the rest of the time to reinforce our door which had started to cram. He did this without any prompting from me. Truly …

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via Google
Kelly Merritt
Kelly Merritt

This was a great experience! I requested service for my garage door that I could not open. Jason the service man, came over and fixed my garage door and even replaced my garage door opener for a great price! I would definitely recommend …

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Response from business owner

Thanks Kelly ! Our 121st Confirmed Google Review ! Proud Family Business with Great Customers !!

via Google
Shaun Langdon
Shaun Langdon

I used American Overhead Doors to fix and repair some mistakes I made in my own attempt at garage door opener installation. They were professional and able to address my issues and give me an estimate within 2 days of my initial call. …

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Response from business owner

Thank you Shaun !

via Google
Betsy M
Betsy M

Hi – I don't have a Google acct but 👍 to your team. They arrived early, maintained Covid-19 guidelines, fixed the issues, explained the work to me, they did a really good job. Thx

Victor Cassella
Victor Cassella

The guys from American Overhead Door did a nice neat job, on time.

via Google
Victor Cassella
Victor Cassella

The guys from American Overhead Door did a nice neat job, on time.

via Google
Jon Beaty
Jon Beaty

Easy to book appointment.

They came exactly when they said they would be there.

The service person had all the right tools and knowledge to fix the issue.

The service man was a very personable.

They fixed my garage door quickly.

And I was …

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via Google
Dina Bagdigian
Dina Bagdigian

Great job! Appreciate the quick service, very nice man and took about 5 minutes to make the repair. Thank you

Response from business owner

Dina your the best !

via Google
RICHARD S
RICHARD S

I'm very happy with the garage door the man was excellent did a very good job very professional thank you again

Anonymous
Anonymous

We would like to thank American Overhead Doors, Inc. for their great care and service. They were quick to respond and gave us an affordable estimate. The staff was professional and Jason did an excellent job of installing the two garage …

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Joe C
Joe C

Awesome job by your tech. Quick response time. Would definitely refer your company to anyone needing your services. 👍

Mari a Musa
Mari a Musa

Very knowledgeable, I wish I hadn't called because my door was so old that all my tech could do is oil it, but I learned a lot from talking to him. I'll be using again if necessary.

Response from business owner

Thanks Kayla !

via Google
Theresa Krauth
Theresa Krauth

Excellent service. Safe interaction with Jack, very professional. Fixed door opener promptly.

Response from business owner

We love great reviews and our amazing employees dedication !

via Google
Greg Hawkins
Greg Hawkins

Had a very positive service experience with this company (broken coil spring replaced). Top notch, friendly techs. Door functions better than ever. Wish I called them sooner. I’ll be calling them back when it’s time to replace our old door …

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Response from business owner

Greg ! Thanks for the great feedback – glad we could get you up and working again !

via Google
R L
R L

Using American Overhead Doors for our garage door repair was an awesome experience! From setting up an appointment within 1 day of calling them, to the excellent service that was provided by “Jason” the repair technician, we would highly …

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via Google
R L
R L

Using American Overhead Doors for our garage door repair was an awesome experience! From setting up an appointment within 1 day of calling them, to the excellent service that was provided by “Jason” the repair technician, we would highly …

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via Google
Laura Norwood
Laura Norwood

Professional and courteous, repaired my door and consulted me on his advice moving forward. Would definitely call them again.

via Google
Syed Rizvi
Syed Rizvi

Super nice, friendly service done nicely and efficiently.

Response from business owner

Thanks Syed !

via Google
Reid Roberts
Reid Roberts

Very nice product at a very good price. Excellent installer (Jason) took the time needed to do a meticulous and beautiful job. We flip houses and we expect to use you many more times. You definitely passed our test. Thank you!

Response from business owner

Love these great reviews !

via Google
Tom Habib
Tom Habib

Excellent delivery of services and knowledgeable technician who repaired my door and did it right the first time.

via Google
James DeLaura
James DeLaura

On time, service man great communication and explained problem fully. Made repair in a timely manner. Excellent service!

via Google
Carol Jugenheimer
Carol Jugenheimer

Repair person arrived within the window of time allocated. He immediately identified the problem on our garage door as needing new pulleys. They were installed in a short period of time. The door closes much more smoothly but still makes …

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via Google
Dan Murphy
Dan Murphy

Very professional

via Google
Gerardo Pelaez
Gerardo Pelaez

Quick, ease of doing business and flexible on sales, installation.....well adjusted on customer needs.

via Google
Bill DiChello
Bill DiChello

They have a great process in place. Quick turn around time from measuring job to install. Jason the installer went above and beyond by walking me through the install and overcoming a small hurdle with ease, he’s truly a professional you …

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Daniel Lowell
Daniel Lowell

Jason was terrific. He was efficient, explained things well and cleaned up completely when done. The new doors are great and with the new torsion springs, rollers, and tracks, opening and closing the doors is quiet and smooth! I couldn’t…

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via Google
Jeff Hughes
Jeff Hughes

Everything that was promised was done on a friendly, professional way. Jeff Hughes, 55 Hunters Ridge Rocky Hill,Connecticut

via Google
John &
John &

Great overall experience. Sammy, your installer did an outstanding job and his helper was also very good. We are very pleased with the quality of the door and installation.

Chriana OKeefe
Chriana OKeefe

Very nice staff. They first aligned my torsional spring doors and the alignment was very well done. There was another problem that they had to diagnose and they had to come back after receiving a new part but they were very reasonable about…

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via Google
Roy Stilling
Roy Stilling

Very happy with the work and service.

Response from business owner

Glad we could be of service !

via Google
Kim Fan
Kim Fan

They were quick, efficient and friendly! Love my new door!

Response from business owner

Thanks Kim !

via Google
Michael Bannett
Michael Bannett

Service was great and the price totally competitive. Installation was done well, sooner than expected, and the technician couldn't have been nicer.

Response from business owner

Great Review- So glad to be a CT family fun company with great customers and employees !

via Google
Richard Oneil
Richard Oneil

Very professional,explained problem,fixedproblem,fair price.five star.

via Google
Gary W
Gary W

Very happy with your job and you guys always get it done on time

Susan Johnson
Susan Johnson

Excellent service. I was not home and they kept me in touch with their progress.

Response from business owner

Great customers ! Thanks Johnson Family !

via Google
Jack A
Jack A

Service and Installation by Jack was perfect

Peter K
Peter K

I was very pleased with the initial installation and the follow up service call I requested to correct a programming problem I created. My wife reported that Sam was polite and professional both times. Good job!!

Frank Lane
Frank Lane

Prompt service, excellent technician who clearly explained several options and cost for needed repair. The price charged for the work done was reasonable.

Response from business owner

Thanks Lane family for your business and great review !

via Google
Mark Guarnaccia #564
Mark Guarnaccia #564

Excellent service and the installer was very friendly and very knowledgeable about the install of our door opener. We are very happy.

Response from business owner

Thanks Mark !

via Google
Andrew Bakas
Andrew Bakas

Very pleased with all aspects of American Overhead Doors. They were here when they said they would be and the team they sent (Jack and Andy) were awesome! The doors look great and I would highly recommend using them.

Response from business owner

Thanks Andrew for the great review- we are truly lucky to have such great installers ! Thanks again!

via Google
Paul V
Paul V

Sam did an excellent job. Am 100 % satisfied with the installation and the product.

Belinda V
Belinda V

So far good he was very informative. Hope it keeps working all winter

Jim F
Jim F

The zach did a great job!!

Pam Rizy
Pam Rizy

Promptly showed up, was courteous and professional

Response from business owner

Thanks Pam- Glad we could take care of your door issues !

via Google
Andrew Johnson
Andrew Johnson

Great work, fast, and on time.

Response from business owner

Thanks for the great review ! We have the best customers !

via Google
Deborah Arnold
Deborah Arnold

We are so pleased with American Overhead Doors. They are prompt, they are efficient & do an amazing job. We are so pleased with our new garage doors. I will highly recommend this company to others.

Response from business owner

Thanks Deborah for the great review ! We are so glad you were happy with our services !

via Google
Gary Warner
Gary Warner

Cliff did an awesome job repairing the spring and cabling on my garage door. Friendly same day service from the team at American Overhead Door. Glad to have the Middletown branch close by for prompt service.

Best Regards,

Gary Warner

Response from business owner

Thanks for the great review !

via Google
Eric Palazzo
Eric Palazzo

Prompt, efficient, knowledgeable and friendly

Definitely would use them again

Response from business owner

Eric- Thank you for the great review- Happy Thanksgiving!

via Google
Peter F
Peter F

Griff did a terrific job. We will call American Overhead when we next have a need for service. Griff is an excellent technician.

kurt puleo
kurt puleo

The only reason they did not get five stars was that we were promised an earlier install schedule by the salesman.

Once we got the actual date, the technicians were on time and very professional. The doors look great!

Response from business owner

Thanks Kurt- sorry for the scheduling issue. We're glad the install went well !

via Google
Ron Yakimis
Ron Yakimis

The process was easy, installation was completed as promised and the tech was really knowledgeable and took time to explain the new opener as well as answer all my questions. Will certainly call again and ask for this tech when I replace …

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Response from business owner

Ron ! Happy Friday and thanks for the amazing feedback !

via Google
Pestritto B
Pestritto B

Hi, thank you for the quick response to our problem and the excellent service provided by Griffin, your very experienced service provider! As always, you continue to live up to excellent customer service! Thanks

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