Customer Reviews

From 48 reviews
Gary Warner

Cliff did an awesome job repairing the spring and cabling on my garage door. Friendly same day service from the team at American Overhead Door. Glad to have the Middletown branch close by for prompt service.

Best Regards,

Gary Warner

via Google
Eric Palazzo

Prompt, efficient, knowledgeable and friendly

Definitely would use them again

Response from business owner

Eric- Thank you for the great review- Happy Thanksgiving!

via Google
Peter F

Griff did a terrific job. We will call American Overhead when we next have a need for service. Griff is an excellent technician.

kurt puleo

The only reason they did not get five stars was that we were promised an earlier install schedule by the salesman.

Once we got the actual date, the technicians were on time and very professional. The doors look great!

Response from business owner

Thanks Kurt- sorry for the scheduling issue. We're glad the install went well !

via Google
Ron Yakimis

The process was easy, installation was completed as promised and the tech was really knowledgeable and took time to explain the new opener as well as answer all my questions. Will certainly call again and ask for this tech when I replace …

read more
Response from business owner

Ron ! Happy Friday and thanks for the amazing feedback !

via Google
Pestritto B

Hi, thank you for the quick response to our problem and the excellent service provided by Griffin, your very experienced service provider! As always, you continue to live up to excellent customer service! Thanks

Kathleen ONeill

My technician was Jack, and he was awesome!! He was very friendly, professional, knowledgeable, and efficient. He was very detail oriented and took pride in his work. My garage doors have never worked so well! Thank you!

Response from business owner

Thanks Kathleen ! I love our Customers- and our Amazing Team !

via Google
Robert Rustico

Other than they didn't clean up wood chips and shavings, it was a fantastic job

Response from business owner

Robert- sorry for the wood ships and shavings ! We usually clean up better than that ! I'll put in a credit to our system towards your next service call !

via Google
Peter S

Ronny was great. End of story. Thanks

Mike B

The installer was great. He made it work. Nice guy.

Eric Alberghini

They moved my appointment without notifying me and when I called to ask for an update was told the server went down. So I asked if that meant their trucks were unable to work and they said 'no their trucks are all out working'. So I then …

read more
Response from business owner

Hey Eric thanks for being a great customer sorry about the issues with our server and the GPS systems in our trucks. Give me a personal shout when you need a tune-up and it's on me!

via Google
Nick Demetriades

In time, professional and expert installation.

Response from business owner

It helps having the best employees a part of our family business !

via Google
Blake Kamoen

Great service, great product. It was professionally installed on time, with the technician explaining everything in detail and the clean up was what you'd expect from a great organization.

Thank you!!!

Response from business owner

Thanks for using our company Blake- we're glad we can exceed expectations !

via Google
Sandra Trailor

This company is consistently fantastic to deal with. Their customer service is wonderful, and they make every effort to come out quickly and go above and beyond to make sure that the customer is completely satisfied with the work done.

Response from business owner

Thanks for the great review !

via Google
Nancy Jacques

Excellent dependable professional service at a reasonable price.

via Facebook
Gary G

American Overhead has been the BEST. My family has been a customer for 35 years

Andrea Thompson

Great company to work with from start to finish. Super responsive and great quality work. American Overhead installed 3 garage doors with openers for new construction. Thank you Mike, Sean, for all of your help throughout the process and …

read more
Response from business owner

Thanks for the great review Andrea ! The doors look great- and I am glad we could be a part of your project – thanks ! -Mike & Team

via Google
Ken Siani

Top notch pros! Very informative and friendly. Will be recommended highly by me!

Response from business owner

Thanks Ken ! Glad we could take care of your service needs !

via Google
Miss Ruby

Excellent job!! Showed up on schedule, efficient quality work at a reasonable price.

Response from business owner

What a great long term customer for years !

via Google
Diane Castaldi

Excellent service.

Response from business owner

Diane- thank you !

via Google
Randy G

Always have. Your tech today was great.

Bill M

American overhead door provided high quality service. The tech was on time and worked quickly. Any and all questions where answered on the spot.

Response from business owner

Sadie – just like all our customers, you are great as well !

via Google
Scott Ahern

Installation was on time, professional and clean. Would reccomend to anyone having work done.

Response from business owner

Thanks Ahern Family ! Starting August our right !

via Google
Mike P

This is my third time you have come to my needs and I am very satisfied. You are efficient and prompt thank you for the great service. MP

Wesley P

Superb professionalism and substantive customer interface

Jennifer Gosselin

I called for a garage door service and they came out the very next day! The technician was very prompt and courteous and he made some great recommendations. My garage doors are working better than ever! I will definitely use American …

read more
Response from business owner

Thanks for the great review !

via Google
gregory benedetto

Excellent technician. Smart friendly and thorough! Arrived on time and did a great job taking care of the problem.

Response from business owner

Thanks Gregory !

via Google
deborah murray

Person came out and evacuated my garage doors. Gave us ok all was well and left. Was very friendly and professional.

Response from business owner

Thanks Deborah- I am sure we evaluated not evacuated. Thanks for the chuckle and great review !! 🙂

via Google
Mitchell C

The installation went very smoothly. Thanks. A job well done.

Charles Varca

Great service. Technician told me what he was going to check for and explained everything he did. Offered suggestions on how to better maintain the doors

Response from business owner

We love reviews like this !

via Google
Michael Pulver

The tech was friendly, efficient, and thorough.

I would recommend them to anyone who needs doors repaired or replaced.

Response from business owner

Thanks for the great feedback! Our team is really just the best we could ask for!

via Google
Roland M

Excellent job! On time, efficient and personable; we will recommend you to others.

Thanks

Zachary Dickson

Great company and workmanship!!!

Response from business owner

We pride our selves on the best craftsmanship ! Thanks for the review !

via Google
Muriel J

The service man did a great job. He was very polite.

Emily Trantolo

Had brand new doors out in and they are gorgeous. Super easy company to deal with, job site was immaculate and installer was friendly and polite.

Response from business owner

Truly lucky to have such an amazing team- from sales to installation ! Thanks Emily !

via Google
Scott Weidt

Great company! Very knowledgeable staff from beginning to end! Highly recommended!

Response from business owner

Thank you so much!

via Google
Robert Vincent

Great salesperson, Steve. 2 new Liftmaster GDOs installed. Great product. Great installer, Jack. Totally happy as of May 1, 2019.

Response from business owner

Agreed- Jack and Steve are amazing! Thanks Robert for your support of our business !

via Google
Mark Izzo

We had an issue with our garage door late last night – luckily got cars out of garage but door could not be budged. I called American Overhead this morning and spoke with Sean – outstanding customer service skills and a good listener! The…

read more
Response from business owner

Thanks Mark for your support of our family business !

via Google
Dean Cusano

As a Fellow Business Owner, a Business that provides Service to various Customers, My experience with American Overhead door this week was Excellent. From the Quoting process all the way to the sweeping of the floor after the doors were …

read more
via Google
Michael Mazziotte

They have doors

via Google
Stanley E. Sheppard

I would highly recommend American Overhead Doors. From Steve Casey meeting with my wife and quoting the job to the most professional installer, Jack. Our experience has excellent.

Response from business owner

Thanks a lot! We appreciate your business and look forward to seeing you again!

via Facebook
Mustang Matt

Great service. Came out same day I called to fix garage door that wouldn’t open. Fixed the hack job previous owner did. Made it much safer and more reliable. Very reasonable price A+

via Facebook
Rica Pinette

Jim,Dale and their staff give expert service and installations.I have used them to repalce my opener and service my broken door springs throughout the years.I like dealing with a local business that stands by their work.

Thanks again for …

read more
Response from business owner

Thank you so much Bill! It's a pleasure working with you!

via Facebook
Daniel Brown

Prompt, informative, efficient, clean, and friendly. Perfect service experience. 3 garage door openers, with all the bells and whistles.

Response from business owner

Thank you Daniel for the awesome review and for the phone call about Shawn's professionalism yesterday! We love when our customer's let us know how we are doing!!

via Facebook
Mark Rafferty

I wanted to take a moment to create a review for American Overhead Door Company. Last year, the company replaced both my existing door and opener. My prior door and opener were both beyond there useful life and when the opener finally …

read more
via Google
Margie Couture

I recently had a new garage door put in by American Overhead Door, and was very pleased with the work that was done. The people that I dealt with were professional, and courteous.

Response from business owner

We are so happy you had a pleasant experience!

via Facebook
Sarah Meyers

My experience with American Overhead Doors was excellent. The people I worked with were professional, courteous and efficient. I would be happy to recommend them.

via Google
frank gordts

I was very happy with the service that I received from American Overhead Door. I will definitely recommend to all my friends !

via Google

View All Testimonials