Customer Reviews

From 343 reviews
Kent Jarrell
Kent Jarrell

These guys are the best. Quick service, technician was very knowledgeable and helpful. Their office also a pleasure to deal with and pricing is fair. Highly recommended.

via Google
Rodger Bryan
Rodger Bryan

Installation and repair service from American Overhead Doors is excellent. Highly recommended!

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Ray Losier
Ray Losier

I did some research on line and found the doors AOD installs were always in the top 5 of the reviews on line. The technicians that removed and installed the doors did a great job and were done in 4 hours removing and installing 2 doors and …

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Paul Pederson
Paul Pederson

Having outstanding service from businesses like American Overhead Doors gives homeowners a great deal of confidence in the products they buy!!

Response from business owner

Thank you! We are so happy you had a good experience!

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Ed Cassella
Ed Cassella

America Overhead Door recently repaired and serviced my garage doors. Their service was quick and excellent. Highly recommend.

Response from business owner

Thanks so much!

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Abedin Sherifi
Abedin Sherifi

I just had someone come to my house a fix a garage door. This is the most professional honest company I’ve come across. Initially, Todd showed up at the house and gave me a quote by looking at the damages. There was no charge for him to do …

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Response from business owner

Thanks so much! It's been a pleasure working with you!

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Stanley Zatarain
Stanley Zatarain

The Service tech was right on time and he explained what he was going. I watch him work. I could see he was VERY SKILLED. I reformed my reason to call your company.

Response from business owner

Thank you!

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Richard Krynick (Rick)
Richard Krynick (Rick)

Great experience with American,

showed up on time

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Jhinson Jara
Jhinson Jara

Excellent customer service. The installers were very neat and professional. I recommend this company to anyone.

Response from business owner

Thank you! Your doors look gorgeous!

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janet morris
janet morris

Experienced and knowledgeable!!! Would recommend to friends and family.

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Margaret Plosky
Margaret Plosky

I love my new opener and outside keypad. The company responded to my calls and came when they said they would be here.

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Patrick Kane
Patrick Kane

The replacement of the spring for the garage door to go up was done within one hour time frame. The service person was very polite and knowledgeable. Thank you.

via Google
John Bish
John Bish

Best investment ever. Service great. Everyone is so helpful. My garage door is so helpful in keeping the garage cool in the summer and warm in the winter. Love it.

via Google
Phil Higgins
Phil Higgins

The technician was very knowledgeable and diagnosed the problem immediately. Change out of the board and reprogram of the remote control was done quickly.

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Eva Tyburski
Eva Tyburski

Knowledgeable and efficient with helpful suggestions.

via Google
Kimberly Bouchard-Shapiro
Kimberly Bouchard-Shapiro

Fast, professional and friendly. Many thanks!

via Google
Philip Pirozzi
Philip Pirozzi

Great job replacing and repairing both garage door springs and brackets! Great job! Thanks.

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John Frost
John Frost

Price was 50% higher than last time and three weeks was too long to have to wait for the replacement panel. Installer did an excellent job. Door looks and works great. Very happy.

via Google
Mary Keenan
Mary Keenan

Troy was so nice and competent. Bill was very nice also. You are blessed with great employees, we are blessed with great service. Thanks

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Claudia Lachapelle
Claudia Lachapelle

Excellent timely service. Tech was skillful,

Friendly and informative.

via Google
Andrea Archambault
Andrea Archambault

The sales process was easy and the doors came in quickly. The doors were installed in a few hours and operate well. The only issue I have it that the tech doing the install damaged some items in my garage while installing the doors.

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James Silver
James Silver

I was worried when just one person showed up to put in my two garage doors but he was done when we were told it would be done and they looked and worked great!!!! I have already let my brothers know who to call for new garage doors. Good …

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joel nann
joel nann

Definitely the most professional overhead door facility in the state of Connecticut

Jrn senior

via Google
Jackie Richter
Jackie Richter

Replaced two garage doors, salesman came out, fair price, and perfectly installed.

via Google
Nancy keyes
Nancy keyes

Response was very quick. Problems were fixed. The service men were very personable and pleasant. We were very satisfied.

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Bill Sweet
Bill Sweet

Fast, fair, clean, and friendly. We high recommend them for your garage door meeds

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K G
K G

Do not look any further! We shopped around and American Overhead in Middletown was the best option out there. They were helpful every step of the way! We cannot recommend them enough. Great team and great products!! Before and after photo …

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Bob Adamowicz
Bob Adamowicz

I've had my garage door for over 16 years that have it by the company a few times over the years. The company is always quick to respond and the associates they sendare and always on time and professional. My garage door was stuck not being…

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Christine S
Christine S

I would just let to share my highest compliments and recommendations to the employees of the Durham location( Todd, Bill[who came out to to the work] , maybe Virginia[apologies for not being sure of your name but you spoke to me a few times…

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Jordan Dallachie
Jordan Dallachie

Had an issue with my garage door not opening properly because whoever installed it before we bought the house did it completely wrong and this company was quick to fix the issue! We called and they were here within a couple hours to look at…

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Dana Dixon
Dana Dixon

Outstanding service!

via Google
Joe Yellen
Joe Yellen

Excellent response from the office in scheduling service for my garage door. Mike was a very good Tech and took care of the problem fast and clean. Price was very fair for the service they provided.

Good people, good company. 👍

Response from business owner

Thank you so much Joe for the great review!

via Google
Leila Moshiri
Leila Moshiri

Great working with the entire team. All lovely and very experienced. Todd did a great job matching our interests and needs with precisely what we were looking for – Zack was the technician that worked in extreme heat for a very long day …

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Response from business owner

Thanks Leila! We are so happy we could provide you with amazing service.

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Gloria Onorato
Gloria Onorato

Efficient and quick service.

via Google
Patrick (Steelers Fan)
Patrick (Steelers Fan)

Need a new door as our old garage door was shot. They were able to come out in a week and install a new one. Very happy with the door and they did a great job on the install.

via Google
Ted Oblon
Ted Oblon

Excellent service. The gentleman came out and replace both springs in my door and greased everything in a half hour. Fantastic customer service

Response from business owner

Thanks Ted ! Customer service is NOT lost ! We make it our #1 priority. Thanks again for the great review !

via Google
Lillian M
Lillian M

Great service. Technician was very pleasant and efficient. I would recommend your services again.

Shirley A
Shirley A

The technician was extremely knowledgeable and knew just what to do, as well as being very personable. Would strongly recommend him and Overhead Door.

Mark C
Mark C

Good Morning,…

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Deb Petruzzello
Deb Petruzzello

Came early during the scheduled block of time, good discussion , quick worker, thorough.

via Google
siddhartha ghosh
siddhartha ghosh

Confidence level and clean execution

via Google
The Neviasers
The Neviasers

The service tech came the day we called. He was on time, polite and fixed the problem quickly.

via Google
John Bazzoni
John Bazzoni

Great quick and professional service. They are well equipped to do any job.

via Google
Juliane Smith
Juliane Smith

Austin was friendly and knowledgeable. I will definitely recommend him!

Response from business owner

Thanks for the great review Juliane!

via Google
Lynn Monahan
Lynn Monahan

Technician was competent and solved the problem without costing us a lot of money.

Response from business owner

Thanks Lynn for being a great customer!

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Louise C
Louise C

Best repair people ever. On time and efficient!!

Ruben Rivera Jr
Ruben Rivera Jr

The guy that fix my garage door did a great job very happy with the service and was able to pay cash on hand after the service was done was very happy with the convenience service

via Google
Adam Sharp
Adam Sharp

Great service, and very knowledgeable. Will definitely call again in the future, if/when needed.

Response from business owner

We love our knowledgeable employees and great customers !

via Google
Steve D
Steve D

Jack was super and a job well done

Richard Ames
Richard Ames

From beginning to end, an enjoyable process.

AOD are pros at this!

Response from business owner

Glad you enjoyed using our services Richard !

via Google
Briana Hildt
Briana Hildt

Overhead was very professional and helpful!! Todd was awesome we would highly recommend them.

Response from business owner

Thank you so much Briana for being our customer !

via Google
Sanjeevan Virk
Sanjeevan Virk

Awesome service . Highly recommend this company for garage door solutions .

via Google
John Aforismo
John Aforismo

The gentleman, Sam, very nice. Explained what was wrong and what was needed to be fixed. Took care of everything in short order. Thank you.

via Google
T K
T K

I couldn't be happier with American Overhead Doors. I had a repair of Springs and cables in both my garage doors and they did a fantastic job. I didn't feel pressured or overwhelmed with any and all suggestions that were made. Jack was the …

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Golden Eagle
Golden Eagle

Called them on Sunday and left a message that I needed service on my garage door opener. I received a return call the next morning that a service rep would be out later in the same day. The rep came in the afternoon and fixed the problem to…

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ellen kearney
ellen kearney

The workmanship was great. The waiting 6 months for the garage door was not. Some communication problems in the beginning with sales person. Found someone new to ask questions and it was much better.

via Google
Tom Pullman
Tom Pullman

Service guy was great,courteous and explained what he did. I would recommend them anytime!

via Google
frank von
frank von

Sam fixed the problem quickly and efficiently but did not inspect or lubricate either doors as you said he would.

via Google
Michael Klein
Michael Klein

These guys are the real deal. Expert and professional in everyway. I have been a customer for 5 years after being referred by a personal friend.

Response from business owner

Thanks Michael !

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Mike Lape
Mike Lape

I have used Overhead doors numerous times and always have been pleased with there work and results. I recommend the company most highly.

via Google
Rick Carr
Rick Carr

Matt did an excellent job installing 2 garage door openers on a 1960s house that never had them.

Response from business owner

Thanks Rick. We're glad you don't have to open them by hand any longer ! 🙂

via Google
Mary Masse
Mary Masse

They are easy to reach, highly efficient and do great work. I highly recommended!

via Google
christin turner
christin turner

Todd did an absolutely amazing job at finding us the perfect doors for what we were looking for and the installation was such as easy process. We are thrilled. Thank you so very much

Response from business owner

Glad you were thrilled with our company and amazing employees !

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Andrea Yukna
Andrea Yukna

Technician was great, worked efficiently and answered all questions.

via Google
dominick serignese
dominick serignese

Excellent, on time excellent repair great service technician!

Response from business owner

Thanks Dominick !

via Google
Consult Source
Consult Source

Excellent service and knowledge. Technician was professional and courteous.

He explained the issues that needed repair. Reset the keypad and both doors and openers are working great.

Will gladly refer business to the company.

Thank you.

Response from business owner

Glad we have such great technicians to fix it quick !

via Google
Thomas Cook
Thomas Cook

It was a great experience. Very knowledgeable staff and took the time to go over the key pad functions.

Thanks again

Response from business owner

We appreciate the great comments Thomas !

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Zbignew Z
Zbignew Z

It went very well. Thanks.

Sharon Hoag
Sharon Hoag

They just came and installed 2 garage door openers and our service technicians name was Jarod....He did and amazing job. He was polite, right on time, and very meticulous ....he hid all the wires so nicely and the openers are amazing!..he …

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Response from business owner

Thank you Sharon ! We are so proud to have Jarod on our team !

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Bibi G
Bibi G

Terrific installers and great doors! Mike and Anthony were professional, experienced, courteous and neat. Very helpful and informative with key pad, remotes and overall operation. The doors add so much to our home-- we are very appreciative…

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Dave Rivers
Dave Rivers

Great experience start to finish. Installers were extremely professional and did a fantastic job!

Response from business owner

Thanks Dave for the great review !

via Google
Robert Caruth
Robert Caruth

Good guy, good work, appreciate!

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Op Gamer
Op Gamer

The installer can when expected. Before I knew it the job was completed to my satisfaction.

via Google
Dawn Talmadge
Dawn Talmadge

I called for a service visit because my garage door was not working. Austin was the technician who arrived at my prem and assured me he would fix whatever needed to be fixed. He was not only confident, reassuring, professional and …

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Response from business owner

Thanks Dawn- Austin is a great addition to our team !

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Geoff Thompson
Geoff Thompson

Actually arrived a few minutes early. Professional.very satisfied.

Response from business owner

Geoff, thanks for being a great customer and writing a great review !

via Google
Sugato Sarkar
Sugato Sarkar

American Overhead team was prompt and highly professional. One of my garage doors went crazy. Within couple of hours they had some come over to fix. They called and kept me posted on when the technician is on the way. Highly recommend.

via Google
Kim-Lesley Nichols
Kim-Lesley Nichols

The tech was polite,professional. He arrive exactly on time. He explained the issue and what needed to be repaired. He is an exemplary employee. I would request his expertise again.

Kim Nichols

Response from business owner

Thank you ! We really have the best employees and customers !

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Kris Raymond
Kris Raymond

Professional, arrived on time.

via Google
Rich Terray
Rich Terray

Griffin was great. When I called it sounded like the door was going to break or fall apart.

All it needed was special lubricant spray. 10 minutes he was done. Didn’t try to sell me anything I didn’t need great overall service

Response from business owner

We won't sell you anything you don't need ! Thanks Rich- we appreciate the business and review !

via Google
Larry Hardin
Larry Hardin

I was designing a shed for my back yard and wanted a garage door in one end to give easy access for a riding mower. I called American Overhead Door and Todd Elkins gave me the required clearances and then confirmed the drawings I sent him. …

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Response from business owner

Thanks Larry !

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Bg Zietz
Bg Zietz

The installation was done by an extremely capable and caring guy and I appreciate his work ethic. He represented you very well.

via Google
T
T

Responsive, courteous and professional. Took care of the broken part in less than an hour.

via Google
Lynette Cade
Lynette Cade

The cable on our garage door broke with my husband's vehicle inside. American Overhead Door was here within an hour & repaired it. They're the best!!!

Response from business owner

Thanks Lynette ! I am so glad we could take care of you !

via Google
Alicja Guziewicz
Alicja Guziewicz

We had 2 garage doors and 1 garage opener installed yesterday. We are very pleased with the work done. Our service tech was very professional and tidy. We would definitely recommend this company to anyone. 😊

Response from business owner

Thanks Alicja. We are proud to have you and your family as customers !

via Google
FIDELINA C
FIDELINA C

I am satisfied with the timely and efficient work done! . . .

Robert M
Robert M

Good job, insufferable heat that day, those boys should get a bonus of a six pack or two.

Rosemary Whelan
Rosemary Whelan

Excellent service from technician Andrew Campbell. Previous technician had misdiagnosed the problem – Andrew saved me the expense of replacing the motor.

via Google
Ben Dussault
Ben Dussault

Very good experience with American Overhead Doors. Their technician was professional, helpful, and efficient, explaining everything we needed to know about out new opener and making sure all the work was done thoroughly. We're highly …

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Response from business owner

What a great review from our great customers ! Thanks Ben !

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654321210
654321210

The repair man arrived at the approximate appointment time and promptly located my problems.

via Google
Steven Lawrence
Steven Lawrence

From sales through installation, American Overhead Doors made the selection and installation of our new garage doors a seamless process. Everyone on the team has been friendly and professional. We highly recommend them!

Response from business owner

Thanks Steven for the great review !

via Google
Daniel Churchill
Daniel Churchill

I’ve used Middletown Overhead Door for years. They’re top notch. They always solve my issues, they’re quick, clean and friendly. If I had to replace my garage doors I would use them in a heartbeat. A+

via Google
Valerie G
Valerie G

XMike did a wonderful job and gave us valuable info. Thanx again for a quick response. 👍

Robert Reynolds
Robert Reynolds

I hired American Overhead Doors to raise my garage door up so I could use my full garage opening and get my F250 into my garage. My garage has an 84" opening, but only 8" of ceiling clearance above the opening. This was a technically …

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Donald King
Donald King

I would highly recommend American Overhead Doors. I had two new garage door openers installed. The process to get the units ordered and scheduled for installation was very smooth. The installer did an amazing job even sweeping my entire …

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Response from business owner

Thanks Donald !

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Marianne Boutsioulis
Marianne Boutsioulis

It's the second time we have used American Overhead Doors Inc. for repairs....This time it was because a wire snapped. They first asked if my car was trapped, which it fortunately wasn't. They had Griffin come the next day and he repaired …

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drumb001
drumb001

Everything went very smooth from the Initial contact to install , I highly recommend American Overhead Doors Inc . Shout out to Troy my installer who was friendly knowledgeable and professional 👍 Love my new Garage door openers

Response from business owner

Nice work Troy ! Thanks drumb001 for the great review.

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Leo P
Leo P

The installer was very friendly courteous and professional. A pleasure to have your company service our doors. Thank you

Steven Wolfson
Steven Wolfson

Griffin was so nice, and efficient, gave me two new modules, and made sure they worked. Could not ask for better service.

Response from business owner

Thanks Steven. Brion is a great tech to have as part of our team !

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Anita Z
Anita Z

Arrived on time, very courteous & knowledgeable. Happy to refer others to your company. Thank you

Daniel Gitlin
Daniel Gitlin

Griff came by and fixed the motherboard on a non-functional Liftmaster garage door opener. He also went over both the interior wall mounted button control and the outdoor PIN unit. Excellent service all around.

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