Customer Reviews

From 305 reviews
Leila Moshiri
Leila Moshiri

Great working with the entire team. All lovely and very experienced. Todd did a great job matching our interests and needs with precisely what we were looking for – Zack was the technician that worked in extreme heat for a very long day …

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via Google
Gloria Onorato
Gloria Onorato

Efficient and quick service.

via Google
Patrick (Steelers Fan)
Patrick (Steelers Fan)

Need a new door as our old garage door was shot. They were able to come out in a week and install a new one. Very happy with the door and they did a great job on the install.

via Google
Ted Oblon
Ted Oblon

Excellent service. The gentleman came out and replace both springs in my door and greased everything in a half hour. Fantastic customer service

Response from business owner

Thanks Ted ! Customer service is NOT lost ! We make it our #1 priority. Thanks again for the great review !

via Google
Lillian M
Lillian M

Great service. Technician was very pleasant and efficient. I would recommend your services again.

Shirley A
Shirley A

The technician was extremely knowledgeable and knew just what to do, as well as being very personable. Would strongly recommend him and Overhead Door.

Mark C
Mark C

Good Morning,…

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Deb Petruzzello
Deb Petruzzello

Came early during the scheduled block of time, good discussion , quick worker, thorough.

via Google
siddhartha ghosh
siddhartha ghosh

Confidence level and clean execution

via Google
The Neviasers
The Neviasers

The service tech came the day we called. He was on time, polite and fixed the problem quickly.

via Google
John Bazzoni
John Bazzoni

Great quick and professional service. They are well equipped to do any job.

via Google
Juliane Smith
Juliane Smith

Austin was friendly and knowledgeable. I will definitely recommend him!

Response from business owner

Thanks for the great review Juliane!

via Google
Lynn Monahan
Lynn Monahan

Technician was competent and solved the problem without costing us a lot of money.

Response from business owner

Thanks Lynn for being a great customer!

via Google
Louise C
Louise C

Best repair people ever. On time and efficient!!

Ruben Rivera Jr
Ruben Rivera Jr

The guy that fix my garage door did a great job very happy with the service and was able to pay cash on hand after the service was done was very happy with the convenience service

via Google
Adam Sharp
Adam Sharp

Great service, and very knowledgeable. Will definitely call again in the future, if/when needed.

Response from business owner

We love our knowledgeable employees and great customers !

via Google
Steve D
Steve D

Jack was super and a job well done

Richard Ames
Richard Ames

From beginning to end, an enjoyable process.

AOD are pros at this!

Response from business owner

Glad you enjoyed using our services Richard !

via Google
Briana Hildt
Briana Hildt

Overhead was very professional and helpful!! Todd was awesome we would highly recommend them.

Response from business owner

Thank you so much Briana for being our customer !

via Google
Sanjeevan Virk
Sanjeevan Virk

Awesome service . Highly recommend this company for garage door solutions .

via Google
John Aforismo
John Aforismo

The gentleman, Sam, very nice. Explained what was wrong and what was needed to be fixed. Took care of everything in short order. Thank you.

via Google
T K
T K

I couldn't be happier with American Overhead Doors. I had a repair of Springs and cables in both my garage doors and they did a fantastic job. I didn't feel pressured or overwhelmed with any and all suggestions that were made. Jack was the …

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Golden Eagle
Golden Eagle

Called them on Sunday and left a message that I needed service on my garage door opener. I received a return call the next morning that a service rep would be out later in the same day. The rep came in the afternoon and fixed the problem to…

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ellen kearney
ellen kearney

The workmanship was great. The waiting 6 months for the garage door was not. Some communication problems in the beginning with sales person. Found someone new to ask questions and it was much better.

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Tom Pullman
Tom Pullman

Service guy was great,courteous and explained what he did. I would recommend them anytime!

via Google
frank von
frank von

Sam fixed the problem quickly and efficiently but did not inspect or lubricate either doors as you said he would.

via Google
Michael Klein
Michael Klein

These guys are the real deal. Expert and professional in everyway. I have been a customer for 5 years after being referred by a personal friend.

Response from business owner

Thanks Michael !

via Google
Mike Lape
Mike Lape

I have used Overhead doors numerous times and always have been pleased with there work and results. I recommend the company most highly.

via Google
Rick Carr
Rick Carr

Matt did an excellent job installing 2 garage door openers on a 1960s house that never had them.

Response from business owner

Thanks Rick. We're glad you don't have to open them by hand any longer ! 🙂

via Google
Mary Masse
Mary Masse

They are easy to reach, highly efficient and do great work. I highly recommended!

via Google
christin turner
christin turner

Todd did an absolutely amazing job at finding us the perfect doors for what we were looking for and the installation was such as easy process. We are thrilled. Thank you so very much

Response from business owner

Glad you were thrilled with our company and amazing employees !

via Google
Andrea Yukna
Andrea Yukna

Technician was great, worked efficiently and answered all questions.

via Google
dominick serignese
dominick serignese

Excellent, on time excellent repair great service technician!

Response from business owner

Thanks Dominick !

via Google
Consult Source
Consult Source

Excellent service and knowledge. Technician was professional and courteous.

He explained the issues that needed repair. Reset the keypad and both doors and openers are working great.

Will gladly refer business to the company.

Thank you.

Response from business owner

Glad we have such great technicians to fix it quick !

via Google
Thomas Cook
Thomas Cook

It was a great experience. Very knowledgeable staff and took the time to go over the key pad functions.

Thanks again

Response from business owner

We appreciate the great comments Thomas !

via Google
Zbignew Z
Zbignew Z

It went very well. Thanks.

Sharon Hoag
Sharon Hoag

They just came and installed 2 garage door openers and our service technicians name was Jarod....He did and amazing job. He was polite, right on time, and very meticulous ....he hid all the wires so nicely and the openers are amazing!..he …

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Response from business owner

Thank you Sharon ! We are so proud to have Jarod on our team !

via Google
Bibi G
Bibi G

Terrific installers and great doors! Mike and Anthony were professional, experienced, courteous and neat. Very helpful and informative with key pad, remotes and overall operation. The doors add so much to our home-- we are very appreciative…

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Dave Rivers
Dave Rivers

Great experience start to finish. Installers were extremely professional and did a fantastic job!

Response from business owner

Thanks Dave for the great review !

via Google
Robert Caruth
Robert Caruth

Good guy, good work, appreciate!

via Google
Op Gamer
Op Gamer

The installer can when expected. Before I knew it the job was completed to my satisfaction.

via Google
Dawn Talmadge
Dawn Talmadge

I called for a service visit because my garage door was not working. Austin was the technician who arrived at my prem and assured me he would fix whatever needed to be fixed. He was not only confident, reassuring, professional and …

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Response from business owner

Thanks Dawn- Austin is a great addition to our team !

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Geoff Thompson
Geoff Thompson

Actually arrived a few minutes early. Professional.very satisfied.

Response from business owner

Geoff, thanks for being a great customer and writing a great review !

via Google
Sugato Sarkar
Sugato Sarkar

American Overhead team was prompt and highly professional. One of my garage doors went crazy. Within couple of hours they had some come over to fix. They called and kept me posted on when the technician is on the way. Highly recommend.

via Google
Kim-Lesley Nichols
Kim-Lesley Nichols

The tech was polite,professional. He arrive exactly on time. He explained the issue and what needed to be repaired. He is an exemplary employee. I would request his expertise again.

Kim Nichols

Response from business owner

Thank you ! We really have the best employees and customers !

via Google
Kris Raymond
Kris Raymond

Professional, arrived on time.

via Google
Rich Terray
Rich Terray

Griffin was great. When I called it sounded like the door was going to break or fall apart.

All it needed was special lubricant spray. 10 minutes he was done. Didn’t try to sell me anything I didn’t need great overall service

Response from business owner

We won't sell you anything you don't need ! Thanks Rich- we appreciate the business and review !

via Google
Larry Hardin
Larry Hardin

I was designing a shed for my back yard and wanted a garage door in one end to give easy access for a riding mower. I called American Overhead Door and Todd Elkins gave me the required clearances and then confirmed the drawings I sent him. …

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Response from business owner

Thanks Larry !

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Bg Zietz
Bg Zietz

The installation was done by an extremely capable and caring guy and I appreciate his work ethic. He represented you very well.

via Google
Terri ORourke
Terri ORourke

Responsive, courteous and professional. Took care of the broken part in less than an hour.

via Google
Lynette Cade
Lynette Cade

The cable on our garage door broke with my husband's vehicle inside. American Overhead Door was here within an hour & repaired it. They're the best!!!

Response from business owner

Thanks Lynette ! I am so glad we could take care of you !

via Google
Alicja Guziewicz
Alicja Guziewicz

We had 2 garage doors and 1 garage opener installed yesterday. We are very pleased with the work done. Our service tech was very professional and tidy. We would definitely recommend this company to anyone. 😊

Response from business owner

Thanks Alicja. We are proud to have you and your family as customers !

via Google
FIDELINA C
FIDELINA C

I am satisfied with the timely and efficient work done! . . .

Robert M
Robert M

Good job, insufferable heat that day, those boys should get a bonus of a six pack or two.

Rosemary Whelan
Rosemary Whelan

Excellent service from technician Andrew Campbell. Previous technician had misdiagnosed the problem – Andrew saved me the expense of replacing the motor.

via Google
Ben Dussault
Ben Dussault

Very good experience with American Overhead Doors. Their technician was professional, helpful, and efficient, explaining everything we needed to know about out new opener and making sure all the work was done thoroughly. We're highly …

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Response from business owner

What a great review from our great customers ! Thanks Ben !

via Google
654321210
654321210

The repair man arrived at the approximate appointment time and promptly located my problems.

via Google
Steven Lawrence
Steven Lawrence

From sales through installation, American Overhead Doors made the selection and installation of our new garage doors a seamless process. Everyone on the team has been friendly and professional. We highly recommend them!

Response from business owner

Thanks Steven for the great review !

via Google
Daniel Churchill
Daniel Churchill

I’ve used Middletown Overhead Door for years. They’re top notch. They always solve my issues, they’re quick, clean and friendly. If I had to replace my garage doors I would use them in a heartbeat. A+

via Google
Valerie G
Valerie G

XMike did a wonderful job and gave us valuable info. Thanx again for a quick response. 👍

Robert Reynolds
Robert Reynolds

I hired American Overhead Doors to raise my garage door up so I could use my full garage opening and get my F250 into my garage. My garage has an 84" opening, but only 8" of ceiling clearance above the opening. This was a technically …

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Donald King
Donald King

I would highly recommend American Overhead Doors. I had two new garage door openers installed. The process to get the units ordered and scheduled for installation was very smooth. The installer did an amazing job even sweeping my entire …

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Response from business owner

Thanks Donald !

via Google
Marianne Boutsioulis
Marianne Boutsioulis

It's the second time we have used American Overhead Doors Inc. for repairs....This time it was because a wire snapped. They first asked if my car was trapped, which it fortunately wasn't. They had Griffin come the next day and he repaired …

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drumb001
drumb001

Everything went very smooth from the Initial contact to install , I highly recommend American Overhead Doors Inc . Shout out to Troy my installer who was friendly knowledgeable and professional 👍 Love my new Garage door openers

Response from business owner

Nice work Troy ! Thanks drumb001 for the great review.

via Google
Leo P
Leo P

The installer was very friendly courteous and professional. A pleasure to have your company service our doors. Thank you

Steven Wolfson
Steven Wolfson

Griffin was so nice, and efficient, gave me two new modules, and made sure they worked. Could not ask for better service.

Response from business owner

Thanks Steven. Brion is a great tech to have as part of our team !

via Google
Anita Z
Anita Z

Arrived on time, very courteous & knowledgeable. Happy to refer others to your company. Thank you

Daniel Gitlin
Daniel Gitlin

Griff came by and fixed the motherboard on a non-functional Liftmaster garage door opener. He also went over both the interior wall mounted button control and the outdoor PIN unit. Excellent service all around.

via Google
craig taft
craig taft

Danny the gentleman that installed 2 doors for us did a great quality job. American Overhead price was very fair and the new doors look great inside and out. Thank you.

Response from business owner

Danny is an amazing installer- just like all of our great customers as well !

via Google
Angela Martin
Angela Martin

Efficient, Covid conscious, good work and fair pricing!

via Google
Walsh Family
Walsh Family

Excellent scheduling and service. Polite and knowledgeable techs. Our go to company for anything garage door related.

via Google
Nicholas Corentin
Nicholas Corentin

They are great. Sometimes tough to get in touch with them, but I just showed up and got service. Great selection of items in stock. They special ordered me 2 low head room double tracks and they arrived when he said they would and for the …

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Kathleen Wallace
Kathleen Wallace

I received an appointment the same day I called. The service man came at the stated time and gave an estimate of the cost before starting. He explained what he was going to do and completed the job in less than an hour. We are pleased that …

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Mike P
Mike P

...This outfit is head and shoulders the best over head door people in Middlesex...

Donald S
Donald S

. . . your service person did an excellent job. He was extremely responsible, polite and organized. Thank you and look forward to using you in the future!

Pat Long
Pat Long

Everyone was helpful and the repair job was great!

Response from business owner

Thanks Pat ! We have the best customers !

via Google
Andrew Adil
Andrew Adil

American Overhead Door is responsive & professional and they do wonderful work!

via Google
John McGlew
John McGlew

These folks were at our house within 48 hours. The problem was quickly determined to be a misalignment of the safety sensor. He was polite, honest and instilled trust in us. I’d highly recommend them and will look to them for our eventual …

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Response from business owner

John, Thanks for the great feedback! Glad we could help !

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Anthony Denniston
Anthony Denniston

Great service, prompt and friendly

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Steve G
Steve G

The installer did a good job. He was prompt efficient and friendly. Good job. Thank you

George Ross
George Ross

Very happy with results. All work was completed in a day. Technician (Danny) was well qualified and answered all my questions. Old door and material was taken away as promised. Area was broom swept upon completion.

Response from business owner

Thanks George !

via Google
Brittany Leyko
Brittany Leyko

Jason help put two beautiful garage doors on my house that were definitely needed. He did an amazing job super polite couldn't ask for a better experience. Thank you again

via Google
judy randazzo
judy randazzo

Middletown American Overhead Doors has the best technicians! Sam was exceptionally professional and really knew his stuff!! Five stars for Sam!

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Janet Linsey
Janet Linsey

Installer was prompt, installed the Genie screw drive opener well, and left the extra parts and packaging neat. Price was reasonable. Definitely recommend!

Response from business owner

Thanks Janet !

via Google
Stacie Kaye
Stacie Kaye

Quick response

Fair price

Fast work

Professional

Response from business owner

Thanks Stacie- we aim to please- and love great reviews !

via Google
PETER W
PETER W

Grif Did an excellent job and was very helpful answering several questions.

Nancy Traichel
Nancy Traichel

We are extremely pleased with every aspect of our experience with American Overhead Doors, from the courteous and knowledgeable salesman, to the way the company stayed in contact, to the efficient and professional installers. Our new doors …

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Response from business owner

We love reviews like this ! 33 years young- family owned and operated. Thanks Traichel family !

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Ron A
Ron A

Sam was fantastic did a great job and very informative about taking care of my doors thanks

Johnson Family
Johnson Family

We are very happy with the service provided by American Overhead Doors. The repair person showed up on time, was friendly and knew his stuff. Our garage door opens perfectly now. Highly recommend them!

via Google
Thomas Zangari
Thomas Zangari

Excellent job by Griff. Fast and efficient. Thanks

Response from business owner

Thanks Thomas !

via Google
Patricia S
Patricia S

Everything went well. I can't remember the mans name that came yesterday but he had been at my home before. Very honest man. We like dealing with him. Very helpful.

Joel
Joel

Joel came by to our house . . . today and I just wanted you to know what an outstanding man he is. He was professional, articulated things clearly, polite.

Craig Kurker
Craig Kurker

Great service and great job. Nice to have someone who you can depend on. Thanks!

Response from business owner

Happy Holidays Craig !

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Louis Lardizzone
Louis Lardizzone

Excellent service

Response from business owner

Have a great New Year Louis, thanks for the great review !

via Google
Bruceski67
Bruceski67

I received same day service for an emergently trapped car. Garage door repair was quick and prompt, and the price was right. I always go to this company for garage door issues.

via Google
Allan S
Allan S

The tech was very courteous & knowledgeable. Did the job quickly & efficiently without trying to up sell unnecessary parts(unlike a previous company I had used one time, and I emphasize ONE time) I highly recommend and will use American …

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Fred Misterka
Fred Misterka

Service was great! I chose to replace the opener and the technician’s suggestion was a huge improvement over the old version. Everything went so quickly, thanks so much!

Response from business owner

Thanks Fred !

via Google
Andre Greco
Andre Greco

The technician was very friendly and knowledgeable and fixed the problem in a matter of minutes.

Response from business owner

The best technicians in the state !

via Google
Roger B
Roger B

very good SERVICE the services man also was a gentleman. thanks.

Ryan Howe
Ryan Howe

Aaron & Andrew were knowledgeable, efficient and trustworthy. They did a great job. Would highly recommend.

via Google

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