Customer Reviews

From 57 reviews
Jane S
Jane S

I did check the door looks great all the wheels in the tracks and it was easy to lift. Good job

Jay A Grieder
Jay A Grieder

Called and they came the next day as planned and on time, nice job done. Thank you American Overhead Door

via Google
Lynn Robinson
Lynn Robinson

I have already recommended American Overhead to friends. The Clopay product Is beautiful and adds immediate value to my home. The process from start to finish was easy and efficient. Todd had samples of what I was interested in, making my…

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via Google
John Fahey
John Fahey

Could not have been happier with the service. The tech was attentive and after fixing the cable which was broken, took the rest of the time to reinforce our door which had started to cram. He did this without any prompting from me. Truly …

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via Google
Kelly Merritt
Kelly Merritt

This was a great experience! I requested service for my garage door that I could not open. Jason the service man, came over and fixed my garage door and even replaced my garage door opener for a great price! I would definitely recommend …

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Response from business owner

Thanks Kelly ! Our 121st Confirmed Google Review ! Proud Family Business with Great Customers !!

via Google
Shaun Langdon
Shaun Langdon

I used American Overhead Doors to fix and repair some mistakes I made in my own attempt at garage door opener installation. They were professional and able to address my issues and give me an estimate within 2 days of my initial call. …

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via Google
Betsy M
Betsy M

Hi – I don't have a Google acct but 👍 to your team. They arrived early, maintained Covid-19 guidelines, fixed the issues, explained the work to me, they did a really good job. Thx

Victor Cassella
Victor Cassella

The guys from American Overhead Door did a nice neat job, on time.

via Google
Jon Beaty
Jon Beaty

Easy to book appointment.

They came exactly when they said they would be there.

The service person had all the right tools and knowledge to fix the issue.

The service man was a very personable.

They fixed my garage door quickly.

And I was …

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via Google
Dina Bagdigian
Dina Bagdigian

Great job! Appreciate the quick service, very nice man and took about 5 minutes to make the repair. Thank you

Response from business owner

Dina your the best !

via Google
RICHARD S
RICHARD S

I'm very happy with the garage door the man was excellent did a very good job very professional thank you again

Anonymous
Anonymous

We would like to thank American Overhead Doors, Inc. for their great care and service. They were quick to respond and gave us an affordable estimate. The staff was professional and Jason did an excellent job of installing the two garage …

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Joe C
Joe C

Awesome job by your tech. Quick response time. Would definitely refer your company to anyone needing your services. 👍

Mari a Musa
Mari a Musa

Very knowledgeable, I wish I hadn't called because my door was so old that all my tech could do is oil it, but I learned a lot from talking to him. I'll be using again if necessary.

Response from business owner

Thanks Kayla !

via Google
Theresa Krauth
Theresa Krauth

Excellent service. Safe interaction with Jack, very professional. Fixed door opener promptly.

Response from business owner

We love great reviews and our amazing employees dedication !

via Google
Greg Hawkins
Greg Hawkins

Had a very positive service experience with this company (broken coil spring replaced). Top notch, friendly techs. Door functions better than ever. Wish I called them sooner. I’ll be calling them back when it’s time to replace our old door …

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Response from business owner

Greg ! Thanks for the great feedback – glad we could get you up and working again !

via Google
Richard Leighton
Richard Leighton

Using American Overhead Doors for our garage door repair was an awesome experience! From setting up an appointment within 1 day of calling them, to the excellent service that was provided by “Jason” the repair technician, we would highly …

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via Google
Laura Norwood
Laura Norwood

Professional and courteous, repaired my door and consulted me on his advice moving forward. Would definitely call them again.

via Google
Syed Rizvi
Syed Rizvi

Super nice, friendly service done nicely and efficiently.

Response from business owner

Thanks Syed !

via Google
Reid Roberts
Reid Roberts

Very nice product at a very good price. Excellent installer (Jason) took the time needed to do a meticulous and beautiful job. We flip houses and we expect to use you many more times. You definitely passed our test. Thank you!

Response from business owner

Love these great reviews !

via Google
Tom Habib
Tom Habib

Excellent delivery of services and knowledgeable technician who repaired my door and did it right the first time.

via Google
James DeLaura
James DeLaura

On time, service man great communication and explained problem fully. Made repair in a timely manner. Excellent service!

via Google
Carol Jugenheimer
Carol Jugenheimer

Repair person arrived within the window of time allocated. He immediately identified the problem on our garage door as needing new pulleys. They were installed in a short period of time. The door closes much more smoothly but still makes …

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via Google
Dan Murphy
Dan Murphy

Very professional

via Google
Gerardo Pelaez
Gerardo Pelaez

Quick, ease of doing business and flexible on sales, installation.....well adjusted on customer needs.

via Google
Bill DiChello
Bill DiChello

They have a great process in place. Quick turn around time from measuring job to install. Jason the installer went above and beyond by walking me through the install and overcoming a small hurdle with ease, he’s truly a professional you …

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via Google
Daniel Lowell
Daniel Lowell

Jason was terrific. He was efficient, explained things well and cleaned up completely when done. The new doors are great and with the new torsion springs, rollers, and tracks, opening and closing the doors is quiet and smooth! I couldn’t…

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via Google
Jeff Hughes
Jeff Hughes

Everything that was promised was done on a friendly, professional way. Jeff Hughes, 55 Hunters Ridge Rocky Hill,Connecticut

via Google
John & Wanda Dewey
John & Wanda Dewey

Great overall experience. Sammy, your installer did an outstanding job and his helper was also very good. We are very pleased with the quality of the door and installation.

Chriana OKeefe
Chriana OKeefe

Very nice staff. They first aligned my torsional spring doors and the alignment was very well done. There was another problem that they had to diagnose and they had to come back after receiving a new part but they were very reasonable about…

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via Google
Roy Stilling
Roy Stilling

Very happy with the work and service.

Response from business owner

Glad we could be of service !

via Google
Kim Fan
Kim Fan

They were quick, efficient and friendly! Love my new door!

Response from business owner

Thanks Kim !

via Google
Michael Bannett
Michael Bannett

Service was great and the price totally competitive. Installation was done well, sooner than expected, and the technician couldn't have been nicer.

Response from business owner

Great Review- So glad to be a CT family fun company with great customers and employees !

via Google
Gary W
Gary W

Very happy with your job and you guys always get it done on time

Jack A
Jack A

Service and Installation by Jack was perfect

Peter K
Peter K

I was very pleased with the initial installation and the follow up service call I requested to correct a programming problem I created. My wife reported that Sam was polite and professional both times. Good job!!

Paul V
Paul V

Sam did an excellent job. Am 100 % satisfied with the installation and the product.

Belinda V
Belinda V

So far good he was very informative. Hope it keeps working all winter

Jim F
Jim F

The zach did a great job!!

Peter F
Peter F

Griff did a terrific job. We will call American Overhead when we next have a need for service. Griff is an excellent technician.

Pestritto B
Pestritto B

Hi, thank you for the quick response to our problem and the excellent service provided by Griffin, your very experienced service provider! As always, you continue to live up to excellent customer service! Thanks

Peter S
Peter S

Ronny was great. End of story. Thanks

Mike B
Mike B

The installer was great. He made it work. Nice guy.

Nancy Jacques
Nancy Jacques

Excellent dependable professional service at a reasonable price.

via Facebook
Gary G
Gary G

American Overhead has been the BEST. My family has been a customer for 35 years

Randy G
Randy G

Always have. Your tech today was great.

Mike P
Mike P

This is my third time you have come to my needs and I am very satisfied. You are efficient and prompt thank you for the great service. MP

Wesley P
Wesley P

Superb professionalism and substantive customer interface

Mitchell C
Mitchell C

The installation went very smoothly. Thanks. A job well done.

Charles Varca
Charles Varca

Great service. Technician told me what he was going to check for and explained everything he did. Offered suggestions on how to better maintain the doors

Response from business owner

We love reviews like this !

via Google
Roland M
Roland M

Excellent job! On time, efficient and personable; we will recommend you to others.

Thanks

Muriel J
Muriel J

The service man did a great job. He was very polite.

Stanley E. Sheppard
Stanley E. Sheppard

I would highly recommend American Overhead Doors. From Steve Casey meeting with my wife and quoting the job to the most professional installer, Jack. Our experience has excellent.

Response from business owner

Thanks a lot! We appreciate your business and look forward to seeing you again!

via Facebook
Mustang Matt
Mustang Matt

Great service. Came out same day I called to fix garage door that wouldn’t open. Fixed the hack job previous owner did. Made it much safer and more reliable. Very reasonable price A+

via Facebook
Rica Pinette
Rica Pinette

Jim,Dale and their staff give expert service and installations.I have used them to repalce my opener and service my broken door springs throughout the years.I like dealing with a local business that stands by their work.

Thanks again for …

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Response from business owner

Thank you so much Bill! It's a pleasure working with you!

via Facebook
Daniel Brown
Daniel Brown

Prompt, informative, efficient, clean, and friendly. Perfect service experience. 3 garage door openers, with all the bells and whistles.

Response from business owner

Thank you Daniel for the awesome review and for the phone call about Shawn's professionalism yesterday! We love when our customer's let us know how we are doing!!

via Facebook
Margie Couture
Margie Couture

I recently had a new garage door put in by American Overhead Door, and was very pleased with the work that was done. The people that I dealt with were professional, and courteous.

Response from business owner

We are so happy you had a pleasant experience!

via Facebook

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