Customer Reviews

From 51 reviews
Joe C
Joe C

Awesome job by your tech. Quick response time. Would definitely refer your company to anyone needing your services. 👍

Kayla Blackwell
Kayla Blackwell

Very knowledgeable, I wish I hadn't called because my door was so old that all my tech could do is oil it, but I learned a lot from talking to him. I'll be using again if necessary.

via Google
Theresa Krauth
Theresa Krauth

Excellent service. Safe interaction with Jack, very professional. Fixed door opener promptly.

via Google
Greg Hawkins
Greg Hawkins

Had a very positive service experience with this company (broken coil spring replaced). Top notch, friendly techs. Door functions better than ever. Wish I called them sooner. I’ll be calling them back when it’s time to replace our old door …

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Richard Leighton
Richard Leighton

Using American Overhead Doors for our garage door repair was an awesome experience! From setting up an appointment within 1 day of calling them, to the excellent service that was provided by “Jason” the repair technician, we would highly …

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via Google
Laura Norwood
Laura Norwood

Professional and courteous, repaired my door and consulted me on his advice moving forward. Would definitely call them again.

via Google
Syed Rizvi
Syed Rizvi

Super nice, friendly service done nicely and efficiently.

Response from business owner

Thanks Syed !

via Google
Reid Roberts
Reid Roberts

Very nice product at a very good price. Excellent installer (Jason) took the time needed to do a meticulous and beautiful job. We flip houses and we expect to use you many more times. You definitely passed our test. Thank you!

Response from business owner

Love these great reviews !

via Google
Tom Habib
Tom Habib

Excellent delivery of services and knowledgeable technician who repaired my door and did it right the first time.

via Google
James DeLaura
James DeLaura

On time, service man great communication and explained problem fully. Made repair in a timely manner. Excellent service!

via Google
Carol Jugenheimer
Carol Jugenheimer

Repair person arrived within the window of time allocated. He immediately identified the problem on our garage door as needing new pulleys. They were installed in a short period of time. The door closes much more smoothly but still makes …

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via Google
Dan Murphy
Dan Murphy

Very professional

via Google
Gerardo Pelaez
Gerardo Pelaez

Quick, ease of doing business and flexible on sales, installation.....well adjusted on customer needs.

via Google
Bill DiChello
Bill DiChello

They have a great process in place. Quick turn around time from measuring job to install. Jason the installer went above and beyond by walking me through the install and overcoming a small hurdle with ease, he’s truly a professional you …

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Daniel Lowell
Daniel Lowell

Jason was terrific. He was efficient, explained things well and cleaned up completely when done. The new doors are great and with the new torsion springs, rollers, and tracks, opening and closing the doors is quiet and smooth! I couldn’t…

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via Google
Jeff Hughes
Jeff Hughes

Everything that was promised was done on a friendly, professional way. Jeff Hughes, 55 Hunters Ridge Rocky Hill,Connecticut

via Google
John & Wanda Dewey
John & Wanda Dewey

Great overall experience. Sammy, your installer did an outstanding job and his helper was also very good. We are very pleased with the quality of the door and installation.

Chriana OKeefe
Chriana OKeefe

Very nice staff. They first aligned my torsional spring doors and the alignment was very well done. There was another problem that they had to diagnose and they had to come back after receiving a new part but they were very reasonable about…

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via Google
Roy Stilling
Roy Stilling

Very happy with the work and service.

Response from business owner

Glad we could be of service !

via Google
Kim Fan
Kim Fan

They were quick, efficient and friendly! Love my new door!

Response from business owner

Thanks Kim !

via Google
Michael Bannett
Michael Bannett

Service was great and the price totally competitive. Installation was done well, sooner than expected, and the technician couldn't have been nicer.

Response from business owner

Great Review- So glad to be a CT family fun company with great customers and employees !

via Google
Richard Oneil
Richard Oneil

Very professional,explained problem,fixedproblem,fair price.five star.

via Google
Gary W
Gary W

Very happy with your job and you guys always get it done on time

Susan Johnson
Susan Johnson

Excellent service. I was not home and they kept me in touch with their progress.

Response from business owner

Great customers ! Thanks Johnson Family !

via Google
Jack A
Jack A

Service and Installation by Jack was perfect

Peter K
Peter K

I was very pleased with the initial installation and the follow up service call I requested to correct a programming problem I created. My wife reported that Sam was polite and professional both times. Good job!!

Frank Lane
Frank Lane

Prompt service, excellent technician who clearly explained several options and cost for needed repair. The price charged for the work done was reasonable.

Response from business owner

Thanks Lane family for your business and great review !

via Google
Mark Guarnaccia
Mark Guarnaccia

Excellent service and the installer was very friendly and very knowledgeable about the install of our door opener. We are very happy.

Response from business owner

Thanks Mark !

via Google
Andrew Bakas
Andrew Bakas

Very pleased with all aspects of American Overhead Doors. They were here when they said they would be and the team they sent (Jack and Andy) were awesome! The doors look great and I would highly recommend using them.

Response from business owner

Thanks Andrew for the great review- we are truly lucky to have such great installers ! Thanks again!

via Google
Paul V
Paul V

Sam did an excellent job. Am 100 % satisfied with the installation and the product.

Belinda V
Belinda V

So far good he was very informative. Hope it keeps working all winter

Jim F
Jim F

The zach did a great job!!

Pam Rizy
Pam Rizy

Promptly showed up, was courteous and professional

Response from business owner

Thanks Pam- Glad we could take care of your door issues !

via Google
Peter F
Peter F

Griff did a terrific job. We will call American Overhead when we next have a need for service. Griff is an excellent technician.

Pestritto B
Pestritto B

Hi, thank you for the quick response to our problem and the excellent service provided by Griffin, your very experienced service provider! As always, you continue to live up to excellent customer service! Thanks

Peter S
Peter S

Ronny was great. End of story. Thanks

Mike B
Mike B

The installer was great. He made it work. Nice guy.

Nancy Jacques
Nancy Jacques

Excellent dependable professional service at a reasonable price.

via Facebook
Gary G
Gary G

American Overhead has been the BEST. My family has been a customer for 35 years

Randy G
Randy G

Always have. Your tech today was great.

Mike P
Mike P

This is my third time you have come to my needs and I am very satisfied. You are efficient and prompt thank you for the great service. MP

Wesley P
Wesley P

Superb professionalism and substantive customer interface

Mitchell C
Mitchell C

The installation went very smoothly. Thanks. A job well done.

Charles Varca
Charles Varca

Great service. Technician told me what he was going to check for and explained everything he did. Offered suggestions on how to better maintain the doors

Response from business owner

We love reviews like this !

via Google
Roland M
Roland M

Excellent job! On time, efficient and personable; we will recommend you to others.

Thanks

Muriel J
Muriel J

The service man did a great job. He was very polite.

Stanley E. Sheppard
Stanley E. Sheppard

I would highly recommend American Overhead Doors. From Steve Casey meeting with my wife and quoting the job to the most professional installer, Jack. Our experience has excellent.

Response from business owner

Thanks a lot! We appreciate your business and look forward to seeing you again!

via Facebook
Mustang Matt
Mustang Matt

Great service. Came out same day I called to fix garage door that wouldn’t open. Fixed the hack job previous owner did. Made it much safer and more reliable. Very reasonable price A+

via Facebook
Rica Pinette
Rica Pinette

Jim,Dale and their staff give expert service and installations.I have used them to repalce my opener and service my broken door springs throughout the years.I like dealing with a local business that stands by their work.

Thanks again for …

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Response from business owner

Thank you so much Bill! It's a pleasure working with you!

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Daniel Brown
Daniel Brown

Prompt, informative, efficient, clean, and friendly. Perfect service experience. 3 garage door openers, with all the bells and whistles.

Response from business owner

Thank you Daniel for the awesome review and for the phone call about Shawn's professionalism yesterday! We love when our customer's let us know how we are doing!!

via Facebook
Margie Couture
Margie Couture

I recently had a new garage door put in by American Overhead Door, and was very pleased with the work that was done. The people that I dealt with were professional, and courteous.

Response from business owner

We are so happy you had a pleasant experience!

via Facebook

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